We are happy to accept returns! You have 30 days from the date of receipt to request a return for your item.
To be eligible, the item must be in the same condition as when you received it: unworn, unused, with tags attached, and in its original packaging. Additionally, a receipt or proof of purchase is required.
To begin the return process, please reach out to us at [email protected]. Be sure to send returns to the address we provide.
If your return is approved, we will send you a return shipping label and instructions on how to return your package. Please remember that items returned without a request will not be accepted.
For any inquiries about returns, please contact us at [email protected].
Damages and Issues
Please check your order upon arrival. If you notice any defects, damage, or if the wrong item was sent, please reach out to us right away so we can rectify the situation. We will replace any defective or damaged items or provide an alternative option.
Refunds (if applicable)
After receiving and inspecting your return, we will notify you via email about the status of your return. If your refund is approved, it will be processed, and the credit will be automatically applied to your original payment method within a specified number of days.
Your parcel is insured against loss, theft, or damage. If you have not received your parcel within 30 days of the dispatch confirmation email, please contact us through our contact page, and we will refund or replace your order as needed.
Exceptions / Non-Returnable Items
Only items sold at regular prices are eligible for a refund; unfortunately, sale items cannot be refunded.
Some goods are exempt from being returned. Non-returnable items include:
- Custom or personalized items.
- Items on sale.
Exchanges
We only replace items if they are defective or damaged or if the wrong item was sent.
Refunds
You will be informed once we have received and inspected your return, and you will be notified whether your refund was approved. If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please remember that processing times may vary for your bank or credit card company.